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Refund Policy

Last updated: 28.12.2025

Thank you for using Ghost QR. This Refund Policy explains the conditions under which refunds may be granted for purchases made on our website.

1. Digital Service Notice

Ghost QR provides digital services only. The primary paid feature is the Remove Ads option, which unlocks an ad-free experience for selected QR codes or user sessions.

By completing a purchase, you acknowledge that access to the digital service is provided immediately.

2. Refund Eligibility

Refunds may be considered only under the following circumstances:

  • You were charged incorrectly due to a technical or billing error
  • The Remove Ads feature was not activated after successful payment
  • Duplicate payments were made for the same QR code or service

All refund requests are subject to review and approval.

3. Non-Refundable Cases

Refunds will not be issued in the following situations:

  • You changed your mind after purchase
  • You no longer need the QR code or service
  • Ads were removed successfully and the service was delivered
  • You misunderstood the features or limitations of the service
  • Your QR code was suspended or removed due to a violation of our Terms & Conditions

4. Time Limit for Refund Requests

Refund requests must be submitted within 7 days of the original payment date.

Requests submitted after this period may not be eligible for review.

5. How to Request a Refund

To request a refund, please contact us with the following information:

  • Payment receipt or transaction ID
  • QR code URL or reference (if applicable)
  • Reason for the refund request

Contact Email: [Insert contact email]

6. Processing Time

  • Approved refunds will be processed via the original payment method
  • Processing times depend on the payment provider and may take 7–10 business days
  • Any transaction fees charged by payment providers are non-refundable

7. Policy Updates

We reserve the right to modify this Refund Policy at any time.

Changes will take effect immediately upon posting on the website.

8. Contact

If you have any questions regarding this Refund Policy, please contact us at:

Email: info@ghost-qr.com

Website: Ghost QR